NOW AVAILABLE to all shopify merchants
Manage credit card authorizations
Reduce fees, prevent revenue loss, increase customer satisfaction
Improve Customer Service with Basic Plan
- Void Shopify transactions to free up holds on customer credit cards. No need for customers to wait up to 30 days for authorization to drop.
- Save customer service time from complaints and follow-up.
- Retain customers by avoiding frustrations.
How to void authorization transaction
Enter the customer’s order number to void a pending authorization. No need to look up the Shopify ID or contact IT. Customer service can manage straight from the Shopify admin.
Avoid Fees and Save Money with Plus Plan
- See orders that will incur extra Shopify payment processing fees.
- See orders with authorizations about to expire leading to lost revenue. Reduce the risk of shipping orders without capturing payment.
- Prioritize PayPal orders before guaranteed payment expires.
- Eliminate need to view additional reports, work directly in the Shopify Admin.
Dashboard Summary
Have visibility to which orders will incur an extra 1.75% Shopify Payments processing fee and when (Shopify Plus Merchants only). Monitor and action on expiring authorizations for Visa, Mastercard, American Express, Discover Card, Paypal. Prioritize fulfillment and capture of Paypal, American Express and Discover Card orders.
Find all expiring authorizations
Find all upcoming authorizations that will expire and how many days. Transactions exportable to CSV.
options to fit your business needs
available plans
The cost of the plans will pay for itself in customer satisfaction/retention, fee avoidance and lost revenue.
| Plan Name | Features |
|---|---|
| Basic $65 per month | -Void authorization transaction made by Shopify Payments. |
| Plus $95 per month | -Void authorization transaction made by Shopify Payments. -Dashboard summarizing days left to extra 1.75% fee, days for authorization expiration, Paypal honor period expiration. -Find all expiring authorizations. -Export transactions to CSV. |
Are your goals to reduce fees, prevent revenue loss, increase customer satisfaction?
Contact us
For a demo, please send us a message and we will follow-up.
VoidAuth Shopify App 